Refund Policy
Effective date: Sep 07, 2025
Introduction
At Infinift Robot customer satisfaction is at the heart of everything we do.
We strive to deliver high-quality products and services that meet your expectations. However, due to the digital and automated nature of our offerings, we have outlined the following refund policy to ensure fairness and transparency.
1. Eligibility for Refunds
Refunds are available only under the following conditions:
- The product or service was not delivered as promised.
- The software has a technical issue that remains unresolved despite assistance from our support team.
- The refund request is submitted within 7 days of purchase (the official refund window).
2. Non-Refundable Situations
We cannot provide refunds under the following circumstances:
- If the product/software has already been used for trading and results did not meet personal profit expectations.
- Change of mind or accidental purchase.
- Failure to use, configure, or integrate the software correctly due to user error.
- Purchases made through unauthorized sellers, resellers, or platforms other than Infinity Robot.
3. Refund Request Process
To request a refund, please follow these steps:
- Contact Support: Email us at support@infinityrobot.in with your order number and a detailed description of the issue.
- Evaluation: Our technical team will carefully review your request and determine whether it meets our refund criteria.
- Resolution: If approved, we will process your refund within 15 business days.
4. Refund Method & Fees
- Refunds will be issued only to the original payment method used during purchase.
- Processing times may vary depending on your bank or payment provider.
- A 10% processing fee will be deducted from the refund amount to cover transaction and administrative costs.
5. Final Note
- We are here to support you and ensure that your experience with Infinity Robot remains positive and valuable.
- By purchasing our products and services, you acknowledge and agree to this Refund Policy.
- Our team is dedicated to resolving issues quickly and efficiently, so please don’t hesitate to reach out if you encounter any difficulties.